National Wheelchair Transport Services

Call us now on:
020 3633 4964

Why Choose National Wheelchair Transport Services Instead of Standard Wheelchair Taxis?

Unlike standard wheelchair taxis, which often use side-entry ramps and smaller vehicles, our transport service is designed with the needs of wheelchair users in mind from start to finish.

  • Greater clearance height and width for comfortable boarding
  • Spacious interiors for large or powered wheelchairs
  • Smooth, gentle access via ramp or powered winch
  • Secure four-point wheelchair restraint systems
  • Dedicated seatbelts for every wheelchair user

Because we provide wheelchair transport on every single journey, our vehicles are maintained and adapted with care, and our drivers are trained to understand and meet your mobility needs.

About Romford and Nearby Areas We Cover

Romford is a major town in the London Borough of Havering, on the border of East London and Essex. We provide wheelchair transport across Romford and to nearby areas including:

  • Hornchurch, Collier Row, Harold Hill, Gidea Park, Rush Green, and Elm Park
  • Queen’s Hospital Romford, King George Hospital, and other medical centres
  • Romford Station for access to the Elizabeth line, TfL Rail, and Overground connections
  • Shopping destinations like The Liberty Shopping Centre and Romford Market
  • Leisure venues including Sapphire Ice & Leisure, Havering Museum, and local parks

We also offer wheelchair-accessible airport transfers from Romford to:

  • London City Airport, Heathrow, Gatwick, Stansted, and Luton
  • Tilbury Cruise Terminal, Dover Port, and other long-distance travel points
  • London hospitals, central appointments, and rehabilitation centres

Romford is well connected by the A12, A127, and M25, making longer journeys smooth and efficient.

Booking Wheelchair Transport in Romford

Unlike black cabs or wheelchair taxis, you cannot flag down our vehicles or book online or via apps. Our service is always pre-booked by phone so we can give you the best vehicle, the right equipment, and personal care tailored to your needs.

If you are unable to communicate by phone, we’re happy to assist via email or other electronic means. This extra attention helps us reduce mistakes and ensures we get things right first time, every time.

Call us today on 020 3633 4964 to speak with our team.

Frequently Asked Questions (FAQs)

We offer a dedicated, specialist wheelchair transport service — not a general taxi or black cab. Our rear-entry vehicles are larger, safer, and more comfortable than the side-entry vehicles used by many standard wheelchair taxis. Our service is always pre-booked, and we only transport wheelchair users, so every journey is personalised and reliable.

No. We do not offer an on-demand service or mobile app. You must pre-book by phone to ensure we allocate the correct vehicle and gather all the relevant journey details. This allows us to provide a safer and more accurate service.

No, we are not a medical transport provider or ambulance. However, we offer a highly caring, professional alternative to black cabs, wheelchair taxis, and ride-hailing services. We are a TfL-licensed private hire operator focused 100% on wheelchair users.

No, our vehicles do not carry oxygen. If you require oxygen in transit, we recommend using a private ambulance service. We specialise in non-emergency wheelchair transport.

Here’s how our process works:
• Two front straps with hooks secure the wheelchair
• The user is rolled slowly up the ramp into the vehicle
• Two rear straps are then connected and tightened securely
• A dedicated seatbelt is placed around the user for added safety
• A powered winch is used if the combined wheelchair and user weight makes it difficult to manually board safely

Yes! We welcome passengers who are accompanying the wheelchair user, whether they are carers, family, or escorts. Our vehicles are spacious enough to accommodate additional passengers comfortably.

Yes, our rear-entry vehicles can carry:
• Manual wheelchairs
• Powered wheelchairs
• Mobility scooters
Important: You must tell us the type and size of the wheelchair when you book. This ensures that your allocated vehicle is fully compatible and avoids issues when boarding.

Romford is a key area for us, but we also serve the entire London Borough of Havering, nearby areas like Brentwood, Ilford, Dagenham, and the wider Essex and East London region.

Yes. We provide regular accessible airport transfers and port transport for wheelchair users from Romford to:
• London City Airport, Heathrow, Stansted, Gatwick, and Luton
• Tilbury, Dover, and other ports and docks
• Any London train station or international coach departure point

Call us on 020 3633 4964.
We do not offer app or online bookings. For passengers who can’t speak by phone, we’ll be happy to arrange your journey via email or an alternative communication method. We take the time to get every detail right.

Yes. All of our drivers are trained in mobility support, safe loading and unloading, winch operation, tie-down systems, and customer care. We take pride in offering a professional and supportive service at every step.

Rear-entry vehicles offer:
• Easier access for power chairs and large wheelchairs
• More comfortable interiors for longer journeys
• Smoother, safer boarding
• A better experience overall than side-entry vehicles or small cabs

Standard wheelchair taxis can be difficult to access or uncomfortable, particularly for users with complex mobility needs.

Our core focus is on wheelchair users, but if you use mobility aids or have restricted movement, give us a call. We may still be able to accommodate your needs depending on the vehicle and journey.

Have other questions?

Call us today on 020 3633 4964 for expert advice and to book your wheelchair transport in Romford and surrounding areas.

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Safety

  • National Wheelchair Transport ServicesDBS Checked
  • TFL License Checked
  • National Wheelchair Transport ServicesDVLA License Checked
  • National Wheelchair Transport Services Live Tracking
  • National Wheelchair Transport ServicesFitted Dashcams
  • National Wheelchair Transport ServicesFully Trained
National Wheelchair Transport Services
National Wheelchair Transport Services

Our Services

At National Wheelchair Transport Services, we're dedicated to meeting the unique transportation needs of our passengers. Our services are designed to cater to various requirements, whether it's for medical appointments, social engagements, airport transfers, or any other destination. Equipped with specially designed vehicles, we prioritize the comfort and safety of passengers in wheelchairs. Our aim is to make transportation convenient and accessible for all, offering door-to-door service for seamless journeys. With our unwavering commitment to reliability, professionalism, and passenger satisfaction, you can rely on National Wheelchair Transport Services for top-tier transportation solutions tailored to individuals with mobility challenges.

  •  Medical Appointments
  •  Airports
  •  Family Visits
  •  Work
  •  School
  •  Business
  •  Days Out
  •  Nights Out
  •  Weddings
  •  Funerals