National Wheelchair Transport Services

Call us now on:
020 3633 4964

Why Choose National Wheelchair Transport Services over Standard Wheelchair Taxis?

Many wheelchair taxis rely on side-entry ramps, which often have limited width and height clearances. This can make boarding difficult, uncomfortable, or impossible for wheelchair users with larger or powered wheelchairs. Our vehicles feature rear door entry, providing: 

  • Wider and taller clearance for easy boarding of all wheelchair types 
  • More spacious interiors for enhanced comfort during travel 
  • Safe, gentle boarding using ramps or winch systems for heavier wheelchair users 
  • Secure four-point wheelchair tie-downs and dedicated seatbelts ensuring the highest safety standards 

Because we focus solely on wheelchair transport — every journey, every day — our drivers are expertly trained and our vehicles equipped to accommodate your specific needs with care and professionalism. 

About London and Surrounding Areas

Serving all 32 London boroughs including City of London, Camden, Hackney, Croydon, Havering, Greenwich, Lambeth, Tower Hamlets, and more, we offer wheelchair transport wherever you need to go in the capital. 

London’s extensive transport network, major roads such as the M25, A406 (North Circular), A13, and A12, plus numerous airports and transport hubs, means our service is essential for: 

  • Transfers to airports including London City Airport, Heathrow, Gatwick, Stansted, and Luton 
  • Access to major hospitals such as St Thomas' Hospital, Royal London Hospital, and King’s College Hospital 
  • Journeys to major train and tube stations like King’s Cross, Waterloo, and Paddington 
  • Trips to cruise ports including Tilbury and Dover 
  • Shopping centres, theatres, universities, and leisure destinations across London 

No matter your destination within London or to nearby counties, we’re here to provide safe, comfortable wheelchair transport tailored to your needs. 

Booking Your Wheelchair Transport Service

Unlike black cabs or wheelchair taxis, you cannot flag down our vehicles or book online or via apps. To ensure we get every detail right for your trip, we require pre-booking by phone. Our team prefers to discuss your needs directly to allocate the best vehicle and driver for you. 

If you are unable to communicate verbally, we are happy to assist via email or other electronic forms. This approach helps reduce errors and miscommunication, protecting the wheelchair community and delivering personalised, reliable service. 

Call us today on 020 3633 4964 to book or ask any questions about your wheelchair transport needs. 

Frequently Asked Questions (FAQs)

National Wheelchair Transport Services specialises exclusively in wheelchair transport using purpose-built, rear-entry wheelchair accessible vehicles that offer greater space, comfort, and safety. Unlike many wheelchair taxis, which often use side-entry ramps and smaller vehicles, our service is always pre-booked and tailored to each wheelchair user’s needs, ensuring a smoother and more dignified journey.

No, unlike wheelchair taxis or black cabs, you cannot flag us down or book via an app. We require pre-booking by phone so we can discuss your specific mobility needs and allocate the most suitable vehicle and driver. This helps us provide a safer, more reliable service every time.

No, we are not an ambulance service, but we still aim to provide a caring, professional transport experience that exceeds the standards of black cabs, wheelchair taxis, private hire, and ride-hailing apps. Our focus is on specialised wheelchair transport with dedicated vehicles and drivers trained to support your mobility needs.

No, we do not carry oxygen on board. Anyone requiring oxygen during transport must contact a private ambulance service. We operate as a private hire Transport for London (TfL) licensed operator, specialising in wheelchair transport only.

Wheelchair users are safely secured using a four-point strap system. First, two straps with hooks are attached to the front of the wheelchair. The wheelchair user is then rolled slowly up the ramp and into the vehicle. Once inside, two additional straps with hooks are connected at the rear of the wheelchair. The driver tightens these rear straps to fully secure the wheelchair. Finally, a dedicated seatbelt is placed around the wheelchair user for extra safety. In cases where the wheelchair and user are particularly heavy, a winch system is used to safely manage loading and unloading.

Yes! We welcome passengers who accompany the wheelchair user — whether carers, family, or friends. Our vehicles have ample space to ensure everyone can travel comfortably and safely together.

Absolutely. Our vehicles accommodate manual wheelchairs, powered wheelchairs, and mobility scooters. Thanks to rear-entry ramps and spacious interiors, boarding is easier and more comfortable, even for larger mobility devices that might struggle with standard wheelchair taxis.

We provide wheelchair transport services throughout London and surrounding counties including Essex, Kent, and Surrey.

Yes. We regularly provide wheelchair accessible transport to airports such as London City, Heathrow, Gatwick, Stansted, and Luton, as well as to cruise terminals including Tilbury and Dover.

Simply call us on 020 3633 4964 to discuss your journey requirements. We prefer to talk directly to ensure we fully understand your needs and can offer the best possible service. For those unable to communicate verbally, we can arrange bookings via email or other electronic communication methods.

Yes. Our drivers are specially trained in wheelchair user assistance, including safe boarding, secure wheelchair tie-downs, and sensitive customer care. They are experienced in providing a comfortable and respectful journey every time.

Rear-entry vehicles provide:
• More space for wide or tall wheelchairs
• Easier and safer boarding without tight angles or cramped entries
• Greater comfort during travel
• A dignified experience tailored to mobility needs

Many wheelchair taxis use side-entry ramps that can be narrow and uncomfortable, particularly for powered wheelchairs or larger mobility devices.

While our primary focus is wheelchair transport, we are happy to discuss mobility service options for those with other mobility aids or specific needs. Contact us to see how we can help.

Have other questions?

Call us today on 020 3633 4964 for expert advice and to book your wheelchair transport in London and surrounding areas.

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Safety

  • National Wheelchair Transport ServicesDBS Checked
  • TFL License Checked
  • National Wheelchair Transport ServicesDVLA License Checked
  • National Wheelchair Transport Services Live Tracking
  • National Wheelchair Transport ServicesFitted Dashcams
  • National Wheelchair Transport ServicesFully Trained
National Wheelchair Transport Services
National Wheelchair Transport Services

Our Services

At National Wheelchair Transport Services, we're dedicated to meeting the unique transportation needs of our passengers. Our services are designed to cater to various requirements, whether it's for medical appointments, social engagements, airport transfers, or any other destination. Equipped with specially designed vehicles, we prioritize the comfort and safety of passengers in wheelchairs. Our aim is to make transportation convenient and accessible for all, offering door-to-door service for seamless journeys. With our unwavering commitment to reliability, professionalism, and passenger satisfaction, you can rely on National Wheelchair Transport Services for top-tier transportation solutions tailored to individuals with mobility challenges.

  •  Medical Appointments
  •  Airports
  •  Family Visits
  •  Work
  •  School
  •  Business
  •  Days Out
  •  Nights Out
  •  Weddings
  •  Funerals